Low Value Medicines and Self-Care - Guidance for Patients

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Repeat Prescriptions

Repeat prescriptions can be ordered in the following ways:

  • on line via the internet  by following the link at the top of this page. Carry out the simple one-off registration if you have not already done so.
  • the GP app
  • nominating a pharmacy
  • prescription.mp@nhs.net ( the dedicated email address)
  • In person – by ticking the required medications on the right hand side of your  prescription and placing it in the dedicated box located at reception.

We are encouraging all patients to request electronically rather than on paper for data protection and safety and to save our trees.

Please allow 2 working days excluding weekends and bank holidays when ordering repeat prescriptions. We operate a 2 working day policy for repeat medication; please make sure you make your request 3-5 working days before you run out.

  • Should you run out of your medication your local pharmacy may be able to give you an emergency supply.
  • If you are making a request early due to holiday please note this on your
  • If you require your prescription to be posted, please enclose an SAE
  • If your prescription is delivered by a local pharmacy please state the name of the pharmacy on the request slip.


Electronic Repeat Dispensing

If you or someone you care for uses the same medicines regularly and are stable, you may be able to benefit from using the Electronic Repeat Dispensing (eRD) service. This allows the GP to authorise more than one prescription at a time, for up to one year’s worth of medication. These prescriptions are known as ‘batch’ prescriptions, which mean that you won’t have to re-order repeat prescriptions from the GP practice every time more medicine is needed. Instead you obtain future supplies from the Community Pharmacy until the batch is completed. You must then attend the surgery for a clinical review before the next Prescription batch can be issued. For more information on eRD see https://www.nhsbsa.nhs.uk/pharmacies-gp-practices-and-appliance-contractors/prescribing-and-dispensing/electronic-repeat-dispensing-erd/erd-information-patients

Benefits for patients:

  • No need to contact the surgery to reorder at regular intervals unless your condition changes.
  • Ability to change nominated dispenser at any time during the duration of the eRD prescription (this can be done via the NHS app or contacting the surgery).
  • If clinically appropriate, able to request the next issue early or obtain more than one prescription for example when going on holiday.
  • The Pharmacist will notify you once they have received the last prescription in the batch and are due for a review.
  • The ability to manage your own medicines by registering and ordering your prescriptions via online services (e.g. NHS App) for more details see https://www.nhs.uk/health-at-home/

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.