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A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

If you need urgent GP advice 8am-8pm on Saturdays and Sundays, please call 07835236160 or 07479819677

*Pfizer update*

Patients who are in line with NHS eligibility criteria’s can now book a Pfizer vaccination with Stafford pharmacy, Wallington and Park Lane pharmacy, Carshalton via NHS online booking system.

Please note that GP surgeries cannot book in to these sites and it must be done by the patient.

We appreciate your feedback

‘My family have been patients at Manor Practice since 1997, moving with Dr Amjad and Dr Ko from across the road where we had been for the previous 10 years. There are two reasons for this email. Firstly, I would like to say a huge thank you to your team – without exception, everyone involved with the healthcare of our entire family has always been kind, helpful, friendly, pro-active and caring. Most recently, the way you organised the vaccination programme was simply wonderful on so many different levels, and I would like to pass on an enormous thank you to you and your colleagues for the way you have carried it out.  My partner and I had both the first and the second vaccination at your Roundshaw practice, and my son had the real “gold-star” treatment, with a visit at the residential care home where he lives which I’ve also heard from his care team was a huge success. He has a severe learning disability and doesn’t understand anything about the pandemic or why a vaccination is necessary, which means that there is always a real risk that he may become distressed and frightened during any medical procedures. He is also non-verbal and has very limited understanding, yet his care team have told me that your colleagues were wonderful with him.  

I’m also involved at a national strategy and policy level on various NHS England and Improvement groups including the Vaccinations Equalities Task and Finish Group (Disabilities). Last week, at one of the meetings, I was singing your praises to the rooftops about the level of care you extended to our family during the vaccination programme. I am also disabled with mobility issues which means I have to use either a walking frame or a mobility scooter to get around, and I’m also severely needle-phobic. Your staff went way beyond the extra mile and I was telling everyone at the meeting just what a very positive experience we had regarding vaccinations’.

Sutton PCN Outreach Covid Vaccination Hub

New Covid-19 Vaccination site in Sutton, Surrey

Over 70 and not vaccinated?

We have invited all our patients who are over 70 or Clinically Extremely Vulnerable (CEV) for a COVID-19 vaccination. If you are over 70 or in the CEV group and have not heard from us you can now book your vaccination in two ways.

Please either contact us and let us have your up to date contact details so that we can arrange an appointment for your vaccination, or alternatively to book your vaccination at another location you can now book by visiting www.nhs.uk/covid-vaccination or ringing 119 free. You no longer need a letter.

26/01/2021

We have been made aware of another COVID-19 vaccination scam.

This involves an email being sent to patients and asking them to log on to a website which will infect their personal devices and steal data. Please do not respond to any emails purporting to be from the NHS.

The scam email addresses are: info@gyokusenji.com and noreply@nhs.gov.uk - these email addresses have been reported to the NHS.

Covid Vaccine Update

We are working hard to make sure our patients are protected against COVID-19.
We are contacting our patients to book them in for the COVID-19 vaccine. Please do not contact the surgery, we will be in touch with you as soon as we get to your group

COVID-19 vaccine scam

We have been notified of a COVID-19 vaccine scam. Some patients have received a telephone call advising them that they are eligible for the COVID-19 vaccine and to book a "vaccine appointment" in a recorded message. Those receiving the calls are then asked to confirm by pressing a button on their phone, which results in them being billed by their provider. The elderly and the vulnerable have been targeted by these calls. When booking a COVID-19 vaccine, you should only respond to invitations that are from your GP surgery.

St Helier Update

It is important that GPs reassure their patients that St Helier Hospital remains open, A&E remains open, and that we are urging people to attend their planned appointments.

Joint Medical Director Dr Ruth Charlton, said: "A small number of people have tested positive for Covid-19 in the Renal Department and Intensive Care Unit at St Helier Hospital.

 “The safety and wellbeing of our patients and staff is our priority and those who tested positive have been isolated from other patients, with arrangements in place to maintain safe and high-quality care.

 The situation is isolated to the hospital and there is currently no indication of wider community transmission, but we, alongside our partners in the community, will continue to carefully monitor the situation.

 We continue to follow all relevant infection prevention and control guidelines.

 Visiting has been restricted in some areas, but as soon as clinicians are confident that the measures can be lifted in a way that is safe for patients and staff, they will be.

 The Trust will continue to provide hospital-grade surgical masks at the entrances to our hospitals, and will ask that all visitors wear one throughout their time on site.

The Covid-19 advice from Public Health England has changed:

 If you have a temperature over 37.8c or a cough and are well please self-isolate for 7 days. If your symptoms are deteriorating call 111 for further advice. DO NOT come into the surgery.

We are asking patients not to come to the surgery unless absolutely necessary. Our Doctors will triage all patients by phone and decide the best course of treatment.

If you are here to collect paperwork you will be asked if you have any of the above symptoms before being allowed into the building.

Thank you for your understanding

Get an isolation note-NHS website:

https://111.nhs.uk/isolation-note/.

Coronavirus Information

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell. You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.

Important Notice

NHS 111 is experiencing very high call volumes.
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19

For general information on coronavirus, please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/

Welcome to Manor Practice

Manor practice is based on two sites in Wallington and aims to  provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us your feedback. We can use your ideas to improve our online services and further develop the content of this site.

You can download our Practice Leaflet below:

Practice information Booklet.docx

General Practitioner Registrars

Manor practice is accredited as a training practice. 

Each year qualified doctors known as registrars join the practice to undertake their vocational training to become general practitioners. The practice also takes foundation year doctors who join the practice for four months for their GP rotation.

Qualified Trainer:  Dr Robert Calverley – GP Registrars 

GP Registrars are qualified doctors doing their GP vocational training (3 year training Programme with Health Education England).

Qualified Trainer: Dr Eleanor Barnard - Foundation Year Doctors (F2)

F2s are qualified doctors in their second year post qualification (with Health Education England)

 

Undergraduates Medical Students

Undergraduate Medical Students from King's and St Thomas, St George's and Imperial Colleges join the practice for short periods and sit in and/or consult with patients under supervision of the doctor. You will be informed if the doctor has a student with him. Please inform the reception staff prior to seeing the doctor, if you do not wish to have a student present during your consultation.

The practice also teaches Physician Associate Students from St Georges College and Student Nurses under the nurse mentorship scheme.     

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Explanation of The NHS Digital Data Extraction for Planning & Research  

The  NHS has been using pseudonymised patient data for more than 10 years to enable the planning and research necessary to provide better services for patients. The results of using GP practice data in this way have, for instance: 

            -  helped to plan the roll-out of the Covid 19 vaccine programme; 

-  are helping to research the effects of ‘long Covid’ and develop treatments to prevent it or lessen its severity; 

- are helping to plan services at local level to meet particular local needs.  

Without this data, patients at both local and national level may not receive the best services and treatments that they need. 

As from 1st September 2021, a new system, Data Access Request Service (DARS), will replace the existing General Practice Extraction Service (GPES).  

The data that DARS will collect from the patient record does not include any data that can directly identify you; your name, address, NHS Number and date of birth are all protected by de-identification software before the data is received by NHS Digital.  

The process and purposes of the data extraction are explained by NHS Digital in greater detail here https://www.nhs.uk/your-nhs-data-matters/where-confidential-patient-information-is-used/.  

If you do not want your patient data to be shared outside your practice for purposes except your own direct care, you can opt out of NHS Digital collecting your data by completing a Type 1 Opt-out form which is available here. 

If you do not want NHS Digital to share your data with other organisations you can opt-out by completing a National Data Opt-Out form on the NHS Digital website. 

A patient cannot opt-out from their data being shared for their direct care. A full explanation of how this practice uses your data in order to provide your care together with your rights under the Data Protection Act 2018 and the GDPR, is available in this practice’s Privacy Notice.